Orange Bricks Consulting

Orange Bricks Consulting
Category: Management & Consulting

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• Description
  Business profile

  Orange Bricks, your partner in business improvements
  Orange Bricks Consulting is a boutique consulting and facilitation company located in Johannesburg. We specialize in the LEGO® SERIOUS PLAY® Method for team building, business development, more effective meetings and communications, more effective teams as well as Project Management and Change Management. We design and deliver various team building workshops such as team purpose and shared vision workshops, project management team workshops and various fun team building activities using LEGO® bricks and other tools. In addition, we offer business process development and optimization, bespoke project management training and sales coaching.

  Change and Project Management Consulting
  Project management and change initiatives
  We have extensive experience in various project and change initiatives from mergers and acquisitions, organizational change projects, new business development projects, channel management and distribution as well as customer services projects. We can support your organisation from initiation to implementation. Some of the processes can also be supported by team workshops using the LEGO® Serious Play® method for more engagement and buy-in with a fun element.

  Team Building
  We offer a number of fun and engaging team building activities using LEGO Bricks and other tools. Workshops are suitable for everyone in your organisation. We also offer workshops to develop a team purpose or shared vision and culture design.

  Training Services
  We offer the following training services for your organisation and teams:
  1. Project Management training for your teams based on PMI/PMBOK from 2 hours to 2 days.
  2. Sales and Customer Services training
  We are passionate about sales and customer service excellence.
  We will train, coach and mentor your sales and customer services staff in all areas of sales and customer interactions to ensure your organisation is represented in a professional manner and your sales team is able to achieve their goals.
  Basic selling skills
  Connecting with customers and building solid relationships
  Customer segmentation
  Pricing
  Professional business communication
  Professional representation of your organisation
  Keeping track of targets and budgets
  Crisis management and complaints handling
  
  Training is tailored to suit the needs of your team and organisation.
  We make training sessions fun, interactive and relevant to ensure every participant is fully engaged.

  Sales and Customer Services Management Consulting
  We have extensive experience in sales and customer services within complex and diverse organisations as well as startup companies, building strong and lasting customer relationships, as well as a great passion for delivering a great customer experience.
  As part of continuous improvement, we will audit your current order-to-cash and sales related processes and recommend and implement changes as necessary to ensure your customers receive the necessary information and required documentation as well as excellent service and communication. In line with the recommendations and changes, we will train your staff accordingly.